Privacy policy

Last Updated: May 12, 2026

Smart Age Solutions ("Smart Age Solutions," "we," "us," or "our") operates this website and related services, including all content, features, products, tools, and services offered through our Shopify-powered store (collectively, the "Services").

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our Services, make a purchase, communicate with us, or otherwise interact with our business.

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.

Information We Collect

We may collect the following categories of personal information:

Information You Provide Directly

This may include:

Name
Billing and shipping address
Email address
Phone number
Account login credentials
Payment and transaction details
Customer service communications
Information submitted through forms, surveys, or promotions

Information Collected Automatically

When you visit or interact with our Services, we may automatically collect:

IP address
Browser type and device information
Operating system
Pages viewed and browsing activity
Referring websites
Cookies and tracking technologies
Shopping behavior and preferences

Information from Third Parties

We may receive information from:

Shopify
Payment processors
Marketing and advertising partners
Analytics providers
Social media platforms
Fraud prevention providers

How We Use Your Information

We use your information to:

Provide Our Services

Including to:

Process and fulfill orders
Manage your account
Process payments and refunds
Provide shipping and delivery
Offer customer support
Maintain and improve our website and services

Personalize Your Experience

Including to:

Recommend products
Remember your preferences
Improve website functionality and user experience

Marketing and Communications

Including to:

Send promotional emails and text messages
Notify you about products, services, offers, and updates
Deliver targeted advertising where permitted by law

You may opt out of marketing communications at any time by using the unsubscribe link in emails or replying STOP to SMS messages.

Security and Fraud Prevention

We use information to:

Detect fraud and unauthorized activity
Protect our business and customers
Enforce our terms and policies
Maintain the security of our Services

Legal Compliance

We may use or disclose information to comply with applicable laws, regulations, legal processes, or governmental requests.

SMS and Mobile Information

By providing your mobile number, you consent to receive informational and marketing text messages from Smart Age Solutions. Message and data rates may apply. Consent is not a condition of purchase.

You may opt out at any time by replying STOP. For assistance, reply HELP or contact us directly.

Important Mobile Privacy Disclosure

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information sharing with subcontractors in support services, such as customer service, messaging providers, and technical support, is permitted solely for the purpose of delivering and supporting our communications services.

All other use cases exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

How We Share Information

We may share personal information with trusted third parties that help us operate our business, including:

Shopify and ecommerce service providers
Payment processors
Shipping and fulfillment providers
Cloud hosting and IT providers
Analytics and marketing providers
Customer support platforms
Fraud prevention and security partners

We may also disclose information:

To comply with legal obligations
To protect our rights and property
In connection with a merger, acquisition, or business transfer
With your consent or at your direction

Shopify

Our store is hosted by Shopify. Shopify provides the ecommerce platform that allows us to sell products and services to you.

Information submitted through our store may be processed by Shopify in accordance with Shopify’s privacy practices. To learn more, visit the Shopify Privacy Policy.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

Operate and improve our website
Analyze traffic and usage
Personalize content and advertising
Remember user preferences

You may control cookies through your browser settings. Disabling cookies may impact certain website functionality.

Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including:

Access to the information we hold about you
Correction of inaccurate information
Deletion of your information
Data portability
Opting out of targeted advertising or certain data sharing practices

To exercise your rights, contact us using the information below.

We may need to verify your identity before processing certain requests.

Data Retention

We retain personal information only as long as necessary to:

Provide our Services
Comply with legal obligations
Resolve disputes
Enforce agreements and policies

Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Children's Privacy

Our Services are not intended for children under the age of 13, and we do not knowingly collect personal information from children.

If we become aware that we have collected personal information from a child, we will delete it promptly.

Third-Party Links

Our Services may contain links to third-party websites or platforms. We are not responsible for the privacy practices or content of those third parties.

We encourage you to review their privacy policies before providing any information.