The Jewelry Care Plan Shopify App That Helps You Capture Revenue at Checkout
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Smart Care integrates JM Care Plan directly into your Shopify store and Shopify POS, so every customer sees the option to protect their purchase, whether they shop online or in-store.
If you run a jewelry store on Shopify, you already know how hard it is to get customers to your site. What you might not know is how much revenue you’re leaving behind after they get there, specifically, at the moment they check out without a care plan.
Care plan attachment is one of the highest-margin opportunities in jewelry retail. In-store, a skilled sales associate can present it naturally. Online, that conversation simply doesn’t happen, unless your Shopify store is set up to make it happen automatically.
That’s the problem Smart Care was built to solve.
How the Smart Care Shopify App Works
Smart Care is a Shopify app built by Smart Age Solutions that adds JM Care Plan as an add-on option during Shopify online checkout and Shopify POS transactions. There’s no extra conversation needed and no separate tool to manage, the care plan appears right where the purchase decision is being made.
For jewelers, this means:
- JM Care Plan is presented consistently across your Shopify online store and Shopify POS
- Customers who shop exclusively online now see the same care plan offer as in-store buyers
- Care plan attachment revenue (previously missed online) is captured automatically
- Post-sale customer experience improves, building the kind of trust that drives repeat business
“Jewelers spend so much time and money driving customers to their websites, but too many are still missing out on revenue at the point of purchase. Smart Care was built to help jewelers close that gap.” — Emmanuel Raheb, CEO, Smart Age Solutions
What Is JM Care Plan — and Why Does It Matter for Your Customers?
JM Care Plan is Jewelers Mutual Group’s jewelry care program, offered by one of the most recognized names in jewelry insurance since 1913. For jewelers, it’s a proven way to add value at the point of sale and build longer-term customer relationships. For shoppers, it’s peace of mind on a high-value purchase.
Smart Care brings that same trusted program into the digital selling environment, so your Shopify store delivers the same quality of care plan experience your in-store customers already expect.
“JM Care Plan has been helping jewelers add value at the point of sale and build lasting customer relationships for years. Smart Care makes that same trusted program available where more customers are shopping today.” — Mike Alexander, President, Jewelers Mutual Group
Is Smart Care Right for Your Shopify Jewelry Store?
Smart Care is built for jewelry retailers already running on Shopify who want to offer JM Care Plan — or who are currently offering it in-store and want to extend it online.
Already offering JM Care Plan in-store?
Contact your Jewelers Mutual Group representative to add Smart Care to your Shopify environment. Setup is straightforward and connects directly to your existing Shopify store and POS.
New to JM Care Plan?
Reach out to Jewelers Mutual Group or Smart Age Solutions to start the onboarding process. We can walk you through what’s involved and get you set up on both the program and the app.
Ready to add a jewelry care plan to your Shopify checkout? Contact Smart Age Solutions to learn more about Smart Care.
Exclusions and limitations apply. For specific plan details, refer to the Terms and Conditions. JM Care Plan is offered by a member of the Jewelers Mutual Group, either JM Care Plan, Inc. or JM Care Plan Services, Inc.
ABOUT JEWELERS MUTUAL® GROUP
Jewelers Mutual was founded in 1913 by a group of Wisconsin jewelers to meet their unique insurance needs. Later, consumers began putting their trust in Jewelers Mutual to protect their jewelry and the special memories each piece holds. Today, Jewelers Mutual continues to support and move the industry forward by listening to jewelers and consumers and offering products and services to meet their evolving needs. Beyond insurance, Jewelers Mutual’s powerful suite of innovative solutions and digital technology offerings help jewelers strengthen and grow their businesses, mitigate risk, and bring them closer to their customers. The Group insurers’ strong financial position is reflected in their 39 consecutive “A+ Superior” ratings from AM Best Company, as of November 2025. Policyholders of the Group insurers are members of Jewelers Mutual Holding Company. Jewelers Mutual is headquartered in Neenah, Wisconsin, with other Group offices in Dallas, Miami, and Raleigh, North Carolina. To learn more, visit JewelersMutual.com.
